• Meet the commercial targets and identify new business opportunities
• Plan sales visit, attend all sales functions, visit customers and offer the company’s services
• Follow-up on sales progress to meet/exceed volume, revenue, yield targets
• Develop new customers and corridors within the agreed scope
• Ensure that we maximize utilizations on all vessels
• Increase market share promoting the company brands to the market
• Identify markets/opportunities on exports, communicate and initiate action on market development
• Effectively present our product offering to our existing & future customer base
• Maintain high level of communication / co-operation for all sales activities, internally and externally to meet customer’s requirements and our company goals
• Engage Customer Service, Documentation, Operations, Finance and other customer facing departments to provide a good customer experience
• React promptly to sales leads received from colleagues and partner offices
• Negotiate rates/contract with pricing responsible
• Anticipate problems and implement effective solution
• Actively use CRM to manage the sales pipeline, and report on opportunities progress
• Provide accurate forecast in terms of equipment and allocation needed to meet customer requirements.
• Complete business reports as needed.

QUALIFICATIONS:

• Education: University degree
• Years of experience:3 -5 years’ experience in Shipping Lines/ Freight Forwarding
• Preferably Export Sales
• Computer skills: Very Good Computer Skills (Word, Excel & PowerPoint)
• Language skills: Excellent command of English

DUTIES & RESPONSIBILITIES:

• ‎Ensure customer satisfaction ‎is guaranteed by making outbound calls to regular customers to build rapport
• ‎Ensure issues handling in customer focused manner
• ‎Perform audit to updated data on CRM systems
• ‎Ensuring forecasted volume of each customer is shipped on time or justify when there is a ‎variance on weekly basis, while a monthly report is still submitted to principal
• Ensure printed invoices and B/L are delivered to authorized person and approve telex release and delivery ‎order‎
• ‎Provide back-up support to Sales team and documentation teams
• Solve complex customer service issues and proactively prevent negative service trends
• Identifying and eliminating root cause barriers to accuracy, productivity and quality
• Understand and correctly utilize resources including systems, departments, policies, and procedures
• Develop and achieve performance targets and objectives in order to achieve customer satisfaction
• Ensure compliance with all operational processes and procedures.
• Perform other related duties in support of the role and the CS department

QUALIFICATIONS:

• Bachelor Degree, preferably in Logistics
• 1-3 years experience in a customer facing job, preferably in Logistics and Shipping.
• Knowledge of MS Office, including PowerPoint and Excel.
• Outstanding time-management and typing skills.
• Good command of Arabic and English
• Good communication skills (written, verbal and listening)
• Able to build partnerships and work well in teams

DUTIES RESPONSIBILITIES:

•   Receive assigned list of current clients.
•   Achieve target set for assigned clients.
•   Set forecast for sales opportunities with current clients on daily bases.
•   Responsible for retaining all clients in the designated area.
•   Propose solutions to account management head/ agency manager to retain clients.
•   Study all details related to assigned client businesses, market status, competition conditions,…
•   Set weekly client visit plan.
•   Update all clients with any new or discontinued service.
•   Meet current clients to maintain relationship, negotiate quotation, explore opportunities and collect intelligence.
•   Handle any exceptional requests from clients concerning pricing or free days with Account management head
•   Report outcome of client visits on system.
•   Receive reefer availability report from equipment control/ vessel operation and plan for intense selling plan for the reefers on hand.
•   Update and renew quotations for customers, and update all related details on system.

QUALIFICATIONS:

• Education : Bachelor degree
• Years of experience : 2-5 Years
• Computer skills : MS Office 
• Language skills : Excellent command of English
  
  
  

RESPONSIBILITIES AND DUTIES:

• Reviewing & verifying suppliers’ invoices and ensuring compliance and fulfillment of approvals. 
• Resolving invoice discrepancies and issues.
• Processing suppliers’ invoices and payment requests and related journal entries.
• Ensuring debts to suppliers and creditors are paid accurately and on time.
• Maintaining database of vendors including active tax cards and commercial registrations
• Performing timely necessary accrual journals.
• Assisting with monthly closures and provide support to the auditing processes.
• Maintaining proper physical day to day filing of accounting transactions.
• Committing to AP processes & schedules.
• Reporting to AP Chief Accountant with progress.

QUQLIFICATIONS:

• Bachelor Degree in any financial discipline. 
• Experience within a multinational organization is a plus       

JOB SPECIFIC SKILLS:

       o   3-5 years of total relevant experience.

       o   3+ years of recent experience with Accounts Payable, Accounts Receivable, and / or Treasury Operations
            2+ years of current experience with ERP systems - SAP

       o   Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects).